Shipping Information

Shipping

TOMS™ South Africa offers free shipping on all orders placed online. Shipping takes 2-5 business days. Deliveries take place Monday to Friday during business hours.


Delivery to TOMS™ Stores:

We offer free delivery to your local TOMS™ store within 2-5 business days.


Shipment tracking

You can track shipment of your products by following the instruction sent in the Shipment Confirmation email. Alternatively, you can track your order by clicking on Track My Order in the menu at the bottom of our site.

Please note such link will direct you to the courier's website, which is not controlled by us.

Please note:

It is our goal to deliver within the above-mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' public holidays. We will not be able to change the delivery address on Orders after checkout. If there is no one at the indicated nominated delivery address who can accept delivery of products, the carrier will not deliver the product and another delivery will need to be arranged. This will result in a delay. Title to and risk of loss in your products will pass to you when you take possession of the products. All products are shipped from our warehouses in South Africa.


We only deliver within the South African borders.



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